Cold brew, lattes, and a lobby that tours itself
A 320-unit luxury apartment in RiNo replaced a tired single-pot coffee setup with a Pulse station and two tap lines of nitro cold brew. Amenity scores in the next resident survey jumped from 3.4 to 4.6.
The leasing team at The Lydian was losing tours to a competitor two blocks over with a better lounge. The previous coffee setup — a single-pot brewer and a basket of K-cups — was the most common complaint in resident comments.
We installed a Pulse station in the main lobby and two tap lines (nitro cold brew, sparkling kombucha) in the amenity lounge. Both run on the pay-by-the-ounce model so residents fund the program at a discount to a coffee-shop equivalent.
Twelve weeks in, amenity satisfaction jumped from 3.4 to 4.6, lobby foot-traffic doubled by Yale's count, and the leasing team stopped getting coffee complaints entirely.
